1 - General

InLux A.G. is specialized in providiong luxury rentals worldwide.

2 - BOOKING AND FORMATION OF CONTRACT

2.1 Before making a booking, you must contact us to obtain confirmation that your chosen property is available for the date required. You must send us a completed and signed Booking Request Form and payment of a non refundable deposit of 50% of the rental.

The person who has signed the Booking Request Form is responsible for payment of the price of the temporary rental and the compliance of himself and all the members of the party with these general rental conditions.

2.2 Bookings cannot be accepted from persons less than 18 years of age at the time of booking. We reserve the right to refuse a booking.

3 - PAYMENT

3.1 The balance must be paid not later than the first day of the rental or the first day of the extra period. Failure to pay the balance on time will constitute cancellation and cancellation charges will become payable in accordance with paragraph 6 and the tenant will have no right and no title to stay in the property. If the tenant is already in the property, he has to leave it at once.

We do accept major credit cards, bank wires and cash. We do not accept checks.

3.2 If you book an accommodation less than two months before the arrival, the full rental charge is payable at the time of booking.

3.3 Receipt and banking of any deposit shall not constitute acceptance of any booking. A binding contract exists only when we issue a Booking Confirmation.

4 - RATES

4.1 The price given are in EUROS and the rent is prorated per week according the length of the stay on weekly basis for stays up to 6 nights, weekly or monthly (30 nights) basis for stay of minimum 30 nights, unless otherwise stated.

4.2 Properties are let fully furnished and equipped. The price for all properties includes linen, welcome supplies, final cleaning services . A complimentary breakfast basket can be provided. The Internet web pages states the additional facilities and services available at any individual apartments.

4.3 Rates include:

• All taxes.
• Housekeeping before and after your stay.
• 24h/day telephone assistance number.
• Basic apartment insurance except for guest luggage and values.
• Electricity and gas according meter except for villas and large apartments.

4.4 Rates do not include:

4.5 Security Deposit: A security tenant deposit is required to cover the cost of any damage or breakages and the cost of telephone and others services. The security deposit will be returned to you within two weeks of your departure from the property less any costs. Delays may be caused while we are waiting to receive bills from providers. If you pay by credit card this amount will refunded to your credit card. Extra delays can be caused by credit card network.

5 - ALTERATIONS OR CANCELLATION BY US

5.1 In the unlikely event that it is necessary to make an alteration to or cancel the temporary accommodation specified in the booking confirmation form we will inform you as soon as possible and if requested, we will try to arrange alternative accommodation of similar or higher type and standard and in a similar location as that originally requested.

6 - CANCELLATION BY YOU

6.1 Any cancellation by you (for whatever reason) must be in writing. The effective date of cancellation is the date on which written notification is received by us.

6.2 If you cancel at any time between the 24h after you received the Booking Confirmation and the day before the arrival day, you will loose your booking deposit.

6.3 If you cancel or do not arrive at the first day of the stay (no show), or if you vacate the property before the end of the rental period, or if the booking is cancelled by us due to non payment, we shall be entitled to the full rental cost from you.
For stays of more than two months, special departure conditions may be applicable upon particular prior booking condition.

6.4 To avoid cancellation fees, we recommend you to book only when your travel dates are firm and to ask your travel agent for cancellation insurance.

7 - AMENDMENTS BY YOU

Upon receipt of your Booking Confirmation please check the details to make sure they are correct. If the day after your booking has been accepted you require us to amend it in any way or to re-invoice you, we reserve the right to treat a change of property and/or rental dates as a cancellation of one accommodation and the booking of another.

8 - INFORMATION AND PICTURES

8.1 While we make every effort to ensure that description and picture are accurately reproduced, we cannot accept responsibility for errors contained therein or the results thereof.

8.2 You must accept that minor differences between the photograph/illustration/text used and the actual property may arise. Concerning element of comfort, decoration and furnishings, please refer to the written description of the page. Some details and equipment you can see on the pictures as flowers, candles, bottles of wine, some pieces of dishes or crockery... are not provided on our regular arrangement

8.3 To simplify our offers we can have grouped together two or more similar units under the same name and only one has been taken in picture. Few pieces of furniture and colours of the fabrics may be different from each other but the quality of the décor, the general lay out and the list of amenities are, of course, the same for all units.

8.4 - Inlux reserve the right to make modifications to the property specification that are considered necessary in the light of operating requirements. In the interests of continued improvement, - Inlux reserve the right to alter furniture, fittings, amenities, facilities, or any part of any activities, either advertised or previously available, without prior notice.

8.5 If material changes occur after your booking has been confirmed we will advise you if there is time before departure.

9 - NUMBER OF PEOPLE USING THE TEMPORARY ACCOMMODATION

Only those persons named on the booking form may use the property without prior agreement. The number of people staying at the property must not exceed the number of sleeping places indicated in the booking confirmation (number also including infants under two years). In the event that the maximum number is exceeded without prior agreement, - Inlux reserves the right to refuse or revoke the contract at its sole discretion.

10 - ACCESS - ARRIVAL AND DEPARTURE TIME

Except for few apartments - and when the rental contract is no entirely completed; Check-in and check-out are DIRECT AT THE APARTMENT. In case of any question when you check-in, or check-out, just call our welcome team or our 24h assistance phone service. You must arrive between 2 p.m. and 7 p.m. on the rental start date, and the accommodation must be vacated by 10:00 a.m. on the last day of the stay. If these times are difficult please advise us at the time of booking. If you arrival is delayed you must inform Inlux so that suitable arrangements can be made for entry to the temporary accommodation. If you arrive after you may not be able to occupy the property until next day. - Inlux or his/her representative shall be allowed access to the accommodation at any reasonable time during any occupancy for the purposes of inspection and maintenance.

11 - PETS

InLux understands how wonderful it is to share an apartment in Cannes with your canine or feline companion. Pet lovers ourselves, we yet realise that, especially in unfamiliar settings, dogs will be dogs and cats will be cats, despite an historical track record of exemplary behaviour.
So, Pets are allowed but only with a prior written permission of us. You may be asked for additional cleaning service and security deposit.

12 - YOUR RESPONSIBILITIES

You must keep the temporary accommodation and all furniture, fittings, effects, facilities and equipment in the same state of repair and condition as at the commencement of the stay, and leave the accommodation in the same state of cleanliness and general order in which it was found. You are responsible for all damage or loss which occurs to the property or its contents during your occupation, and will be responsible for paying appropriate compensation to us as representative for the Property Owner in the event of damage.

13 - COMPLAINTS

In the unlikely event that you are disappointed with the temporary accommodation, you must contact at once InLux . We will try to solve the problem.
If after that you still feel that the problem has not been resolved to your reasonable satisfaction you should within 7 days of returning from Cannes , put tour comments in writing first to us.
If you vacate the property before the end of the rental period without our authorisation you shall lose any rights to compensation.

14 - LIABILITY OF US AND PROPERTY OWNER

14.1 Neither we (as representative for the Property Owner) nor the Property Owner shall be responsible for the death of or personal injury of you or any person named on the Booking Form or other person at the property unless this results from the proven negligence of owner, ourselves, or our employees.

14.2 We shall not be liable for any loss, breach or delay due to any cause beyond our reasonable control including though not limited to act of God, explosion, flood, tempest, fire or accident, war or threat of war, civil disturbance, acts, restrictions, regulations, by-laws, or measures of any kind on the part of any governmental or local authority, strikes, lockouts, or other industrial actions or disputes or adverse weather conditions. In any such case we shall be entitled to treat the contract as discharged.

14.3 In the event of such discharge our liability shall be limited to the return of sums paid to us in respect of the unused portion of the rent calculated on a pro rata night basis less an administrative charge of 50 EUROS to cover our reasonable expenses.

14.4 We cannot be held responsible for breakdown of mechanical equipment of the accommodation or common to the building, such as pumps, boilers, lift, electric doors, heater systems, TV antenna etc., nor for failure of public utilities such as water, gas and electricity, TV cable, WiFi systems and Internet access.

14.5 Neither we nor the Property Owner is responsible for noise or disturbance originating beyond the boundaries of the temporary accommodation or which is beyond our control.

15 - CLEANING & LINEN

The property will be clean throughout at the beginning of the rental period and you must leave it clean throughout at the end of the period.

Linen is included in all our properties, but is advisable to take baby linen. If you require frequent changes there will be extra charges.

16 - BEHAVIOUR

The person signing the contract is responsible for the correct and decent behaviour of his/her party. Should you and your party not behave in such a manner, InLux may at its absolute discretion ask you and your party to vacate the property without a refund of the rent.

17 - STAFF

The services of some staff are included at most of the properties. For a better service it is advisable to complete our reservation form for additional services in at the time you make your booking. Additional maids are usually available at all properties at an extra charge although such services cannot be guaranteed. Please give us as much notice as possible and we shall try to assist.

We accept no responsibility for additional staff or services not paid to InLux Any other arrangements you make with staff or any other person or company providing services whilst you are staying at the property are between you and the staff or the company and we accept no responsibility for these services provided and the terms on which they are provided.

18 - PHOTOGRAPHS

Photographs taken at our properties cannot be used or sold for profit without authorisation from InLux.

19 - SOCIAL, BUSINESS, TRADE EVENTS AND OTHER FUNCTIONS

It is the policy of ourselves, and the Property Owners we represent, to allow only residential use and not to allow social, business, trade events and other functions (exhibitions, trade desks, weddings, receptions, large cocktail parties) on the property without prior agreement at the discretion of ourselves.
If permission is granted an additional fee may be charged.

20 - SECURITY AND VALUABLES

Any valuables left at the property are left at your own risk. Neither InLux nor the Property Owner nor our agents are responsible for their loss.
All our properties are very downtown and as with all properties in prime locations, there may be a risk of burglary. Entrance door must be always locked with key(s) when you are outside as well as inside the accommodation. Where provided, safes must used and proper care taken against theft and burglary. We accept no responsibility for any loss, damage or consequential losses due to theft or any other security related incident howsoever caused.

21 - INSURANCE

The property itself and its furniture is covered by insurance in case of fire, water leak, burglary or window glass breakages.
Your belongings are not covered by the property insurance.
We strongly recommend you to cover yourself, every member of your party, your luggage and your party's luggage, cash, jewels, valuables, etc. by comprehensive travel insurance.
Please contact your insurance agent or your travel agent before leaving your permanent home.

Do you provide breakfast?

In all our rentals we provide all the necessary goods in the apartment in order to allow the first breakfast. We can also provide a full fridge on arrival; this is invoiced as an extra service. Please do not hesitate to contact us for further details.

How do I get the keys when I arrive in Cannes?

A local representative will be waiting for you directly at the property, in order to handover the keys, explain every detail of the amenities, and sign the rental contract. The security deposit will also be handed over at that time. In order for this meeting to go well, we just need your complete flight details, and exact arrival time in Cannes.

Can you provide assistance in Cannes?

Yes, we are reachable on a 24 h by 24h basis.

Can we arrive at any time in Cannes?

We prefer that your arrival is scheduled between 12 and 7 PM, from Monday to Saturday. Also, your departure has to be before 12:00 AM.
In case your arrival time and departure times are not within these periods, please contact us in order to make arrangements.